Policies – Hedgehog Hairdressers

LATE ARRIVAL POLICY

IF YOU ARRIVE MORE THAN 15 MINUTES AFTER YOUR APPOINTMENT TIME, OUR SCHEDULE MAY NOT ALLOW FOR THE ENTIRE BOOKED SERVICE TO BE COMPLETED.

PLEASE ALWAYS ALLOW TIME FOR TRAFFIC AND PARKING, ESPECIALLY ON BUSY DAYS SUCH AS FRIDAY AND SATURDAY.

WHILE WE WILL ALWAYS DO OUR BEST TO ACCOMODATE LAST MINUTE CHANGES, IF WE ARE FULLY BOOKED, UNFORTUNATELY WE MAY BE UNABLE TO PROCEED WITH YOUR APPOINTMENT.

IN THIS CASE, IF YOU HAVE PUT DOWN A DEPOSIT, IT WILL NOT BE REFUNDED

CANCELLATION POLICY

ALL COLOUR APPOINTMENTS THAT ARE LONGER THAN 2 HOURS WILL BE REQUIRED TO PAY A $100 DEPOSIT.

IF YOU ARE REPEATEDLY TURNING UP LATE OR CONTINUALLY RESCHEDULING, A DEPOSIT WILL BE REQUIRED FOR ANY FUTURE APPOINTMENTS.

IF YOU DON’T SHOW UP FOR YOUR APPOINTMENT , A NON REFUNDABLE DEPOSIT WILL BE REQUIRED FOR ANY FUTURE APPOINTMENTS.

WE UNDERSTAND UNEXPECTED THINGS CAN HAPPEN BUT WE WOULD APPRECIATE 48 HOURS NOTICE IF YOU WISH TO CANCEL YOUR APPOINTMENT AND YOUR DEPOSIT WILL BE REFUNDED.

ABN 19162264483